Get in Touch

Whether you're ready to book or just have questions, our safari experts are available 24/7 to assist you.

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Phone

Speak directly with our safari experts

+254 799 922 277

+1 (415) 555-1234

Available 24/7 for emergencies

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Email

Send us your inquiry or questions

info@safarielelegance.com

bookings@safarielelegance.com

Response within 2 hours

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Live Chat

Instant assistance online

Average response time: 30 seconds

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Visit Us

Our headquarters in Nairobi

Safari Elegance HQ

123 Wildlife Avenue

Nairobi, Kenya

By appointment only

Book Your Safari

Complete our booking form and our safari experts will create a personalized itinerary for you.

1
Personal Info
2
Travel Details
3
Preferences
4
Confirmation

Personal Information

Travel Details

Safari Preferences

Review Your Booking

Booking Summary

Frequently Asked Questions

Find answers to common questions about booking and planning your safari adventure.

When is the best time to visit Kenya for safari? +

The best time for safari in Kenya is during the dry seasons: June to October and December to March. The Great Migration in Masai Mara typically occurs from July to October. However, Kenya offers excellent wildlife viewing year-round, with each season providing unique experiences.

What should I pack for a safari? +

Essential items include: neutral-colored clothing, comfortable walking shoes, hat, sunglasses, sunscreen, camera, binoculars, and any personal medications. We'll provide a detailed packing list based on your specific itinerary and travel dates.

Are your safaris suitable for families with children? +

Yes! We offer family-friendly safari experiences with age-appropriate activities and accommodations. Our guides are experienced in working with children and we can customize itineraries to suit families with kids of all ages.

What is included in your safari packages? +

Our packages typically include: accommodation, all meals, professional guide services, park fees, airport transfers, and game drives. Specific inclusions vary by package type. We'll provide detailed information for your chosen itinerary.

How do I pay for my safari booking? +

We accept various payment methods including bank transfers, credit cards, and online payment platforms. A deposit is required to confirm your booking, with the balance typically due 30 days before your arrival. We also offer flexible payment plans.

What is your cancellation policy? +

Our standard cancellation policy allows for full refund if cancelled more than 60 days before arrival. Cancellations between 30-60 days receive 50% refund. We also offer travel insurance options and flexible rebooking policies for unexpected circumstances.

Emergency Contacts

24/7 emergency assistance for our travelers in Kenya

Safari Elegance Emergency Line

+254 799 922 277

Available 24/7 for all travelers

Medical Emergency

999

Kenya Emergency Services

For non-emergency assistance during your safari:

Your assigned safari guide: Available 24/7 during your trip

Contact details provided in your welcome packet

Find Us

Visit our headquarters in Nairobi or meet us at various locations across Kenya.

Safari Elegance HQ

123 Wildlife Avenue, Nairobi, Kenya

Interactive map coming soon